We do not collect payment or banking information. All transactions are processed securely through third-party payment providers, and their policies govern the handling of your financial data.
 

Why We Collect Data
We collect your personal information to:

• Process and confirm your bookings.

• Personalize your stay by accommodating preferences and special requests.

• Provide customer support and respond to inquiries.

• Improve the Site’s functionality and your user experience.

• Send updates, offers, and promotional materials (with your consent).

• Comply with legal obligations and protect against fraudulent activities.
   

How We Use Your Information
We process your personal data in compliance with applicable laws and for the following purposes:

• Service Delivery: To ensure your reservations and interactions with us run smoothly.

• Communication: To contact you regarding your bookings, respond to your inquiries, or notify you of policy changes.

• Analytics: To analyze site usage and trends to enhance our offerings.

• Marketing: To share relevant offers, promotions, or updates, only if you’ve opted in.

 

Sharing Your Information
We value your privacy and will never sell or rent your personal data. However, we may share your information in the following scenarios:

• Service Providers: With trusted third parties who assist us in operating our website, providing services, or processing payments.

• Legal Obligations: If required to comply with applicable laws, regulations, or court orders.

• Protection: To enforce our terms, protect our rights, or prevent fraud.

 

Data Security
We implement robust security measures to safeguard your personal information, including:

• Encryption of sensitive data during transmission.

• Secure servers and firewalls.

• Regular monitoring for vulnerabilities and breaches.

While we take every precaution to protect your information, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to responding promptly to any security threats.

 

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

 

Your Rights
You have the following rights concerning your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request the deletion of your personal data, subject to legal requirements.

• Restriction: Request limitations on the processing of your data.

• Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at palunicbeachgarden@gmail.com.

 

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, track usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

 

Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

 

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such updates constitutes your acceptance of the revised policy.

Contact Information
For any questions regarding these Terms and Conditions or any other inquiries, please contact us at:
Puntarenas Province, Playa Hermosa, 61101, Costa Rica
palunicbeachgarden@gmail.com
(506) 7176-6068 / (506) 8711-8614

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Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Palunic Beach Garden with respect to your use of the Site and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to such use.​